résumé

Skills

Programming Languages:

  • PHP (4.x and 5.x)
  • HTML
  • Javascript (jQuery framework)
  • CSS

Query languages:

  • MySQL
  • MS-SQL

Software:

  • Macromedia Dreamweaver 8.0
  • Photoshop CS3
  • Microsoft Office (high level of Excel proficiency)

Operating systems:

  • Windows 98/2000/XP
  • Mac OS X
  • Linux/Unix (FreeBSD, Mandriva)

Hardware

  • PC troubleshooting/construction
  • Networking

Experience

2007-present
Tukaiz, LLC – Franklin Park, Illinois, Data Specialist/Application Developer
Developed, tested and implemented business intelligence applications and reporting tools related to customer correspondence and lead generation for firm’s major client, State Farm Insurance, utilizing PHP and MySQL. Rapidly integrated into product support team for in-house intranet; took ownership of support, development and upgrades for several major in-house applications.

Specific tasks include:

  • Development of complete data entry system for customer response mail, including administrative interface, graphical reporting of data entry to State Farm, and internal reports.
  • Conversion of data import and lead response system to adhere to new data formats as dictated by State Farm.
  • Created scheduled and ad-hoc reports for internal and external departments using MySQL.
  • Completed overhaul of user access administration for in-house applications in order to tie together several disparate systems.
  • Initiated and oversaw systemwide optimization of SQL queries to increase speed and efficiency.

2006-2007
Gordian Health Solutions, Inc. – Nashville, Tennessee, Lead Data Analyst
Provided data analysis and corporate reporting for both internal and client data feeds. Gathered requirements, analyzed needs, and designed new reports or updated existing reports in response to client requests.  Supervised three Data Analysts to ensure that data file imports and scheduled report feeds were completed on time and checked for quality assurance for 100+ clients.

Specific tasks include:

  • Negotiated data requirements with clients.
  • Imported data files while examining them for integrity of format and information.
  • Provided technical support to clients.
  • Created scheduled and ad-hoc reports for clients using MS-SQL.
  • Provided any requested ad-hoc reporting for internal business analysis.
  • Provided support and supervision on other Data Analysts.


2004-2006
VCCH, Inc. – Nashville, Tennessee, Information Technology Specialist
Met with clients, determined specifications for projects, translated specifications into real-world applications, and presented the solution to the customer. Developed websites for clients and internal company web sites, including design and back-end programming. Provided client support for the Asterisk PBX, including troubleshooting and installation.

1998 to 2004
Van Money Manager Research – Nashville, Tennessee, Manager – Information Technology
Supported end-user applications, provided help desk functions and end-user training.  Designed and produced marketing materials, including integration of proprietary software with desktop publishing software to automate the production of these materials.  Maintained and developed the company’s main website, as well as an investors-only site giving clients the ability to check their portfolios and returns.

Specific tasks include:

  • Built and maintained the company’s 25-user Windows network.
  • Provided help desk support for end users (application, networking, hardware).
  • Provided database support and development in Microsoft Access.
  • Virus and external networking threat management.
  • Performed end-user training for applications.
  • Created processes for automating marketing materials and perform user training.
  • Web site development and maintenance, including PHP programming.

1996-1998
Information and Technology Services Columbia, Missouri, User Consultant
Aided users in computer operation, attended to computer and printer maintenance, and checked users in and out of the lab.

Education

University of Missouri – Columbia, Missouri 1993-1998
Major: Bachelor of Science in Education; specialization in secondary school Spanish
Graduating G.P.A.: 3.26

References available upon request

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